Privacy Policy

1. Introduction

This Privacy Policy explains how aman77 ("we," "us," "our") collects, uses, discloses, and protects personal information from users ("you," "your") of our online gaming platform accessible at https://aman77.cam. By creating an account and using aman77 services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

aman77 is committed to protecting your privacy and ensuring the security of your personal information. We recognize that when you entrust us with your data, you expect us to handle it responsibly and transparently. This policy outlines our data practices in detail so you can make informed decisions about using our services.

2. Information We Collect

2.1 Information You Provide Directly

When you register an aman77 account, we collect the following information that you provide voluntarily:

• Personal Identification: Full legal name, date of birth, gender, Indonesian ID card number (KTP), copy of your ID card photograph
• Contact Information: Email address, mobile phone number, residential address in Indonesia
• Account Credentials: Username, password (encrypted and never stored in plain text)
• Financial Information: Indonesian bank account details (bank name, account number, account holder name) for deposits and withdrawals via BCA, BRI, BNI, Mandiri, and other supported banks
• Verification Documents: Selfie photograph holding your ID card, proof of address documents (utility bills, bank statements)
• Communication Data: Messages sent to customer support, feedback forms, survey responses

2.2 Information Collected Automatically

When you use aman77 services, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
• Connection Data: IP address, internet service provider, connection timestamps, geographic location (city/region level only, derived from IP address)
• Gaming Activity: Games played, bets placed, bet amounts, win/loss records, game session duration, favorite games, betting patterns
• Transaction History: Deposit amounts, deposit timestamps, withdrawal requests, withdrawal amounts, payment methods used, transaction status
• Platform Interaction: Pages viewed, features used, click patterns, navigation paths, time spent on each page
• Cookies and Tracking: We use cookies and similar technologies to recognize your device, remember your preferences, and improve platform performance (see Section 8 for details)

2.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Payment Processors: Confirmation of successful deposits and withdrawals from Indonesian banks and payment providers
• Identity Verification Services: Validation of your ID card authenticity and personal details from KYC verification partners
• Fraud Prevention Services: Risk assessment data to detect fraudulent accounts or suspicious activity
• Affiliates and Partners: Referral information if you registered through a partner or affiliate link

3. How We Use Your Information

3.1 Primary Purposes

aman77 uses your personal information for the following purposes:

• Account Management: Creating and maintaining your account, authenticating your identity, processing login requests
• Service Delivery: Providing access to casino games, sports betting markets, live dealer experiences, togel (Indonesia's traditional numbers lottery), and other gaming products
• Transaction Processing: Processing deposits from your Indonesian bank account (BCA, BRI, BNI, Mandiri, etc.), executing withdrawal requests, maintaining transaction records
• Identity Verification: Conducting KYC (Know Your Customer) verification to confirm you are at least 21 years old, a resident of Indonesia, and the legitimate owner of the payment methods used
• Customer Support: Responding to your inquiries, resolving technical issues, handling complaints, providing gaming assistance
• Platform Security: Detecting and preventing fraud, money laundering, bonus abuse, multiple accounts, underage gambling, and other prohibited activities
• Compliance: Meeting legal obligations including anti-money laundering regulations, tax reporting requirements, and licensing conditions

3.2 Additional Purposes

With your consent or where legally permitted, we may also use your information to:

• Personalization: Customizing game recommendations, showing relevant promotions, remembering your preferences, tailoring your gaming experience
• Marketing Communications: Sending promotional emails about new games, bonus offers, tournaments, and special events (you can unsubscribe at any time)
• Platform Improvement: Analyzing usage patterns to improve website performance, develop new features, optimize user interfaces, fix bugs
• Responsible Gaming: Monitoring gaming behavior to identify potential problem gambling patterns and offering responsible gaming tools and resources
• Business Analytics: Generating aggregated, anonymized statistics for internal business analysis and reporting (no personally identifiable information is used)

3.3 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our agreement to provide gaming services to you
• Legal Obligation: Processing is required to comply with Indonesian laws, anti-money laundering regulations, tax laws, and other legal requirements
• Legitimate Interest: Processing is necessary for our legitimate business interests in operating a secure and efficient gaming platform, preventing fraud, and improving services
• Consent: For marketing communications and certain optional features, we obtain your explicit consent which you can withdraw at any time

4. How We Share Your Information

4.1 Service Providers and Partners

We share your information with trusted third-party service providers who assist us in operating the aman77 platform:

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.) and payment gateway providers to process your deposits and withdrawals
• Identity Verification Providers: KYC verification services that authenticate your Indonesian ID card (KTP) and confirm your identity
• Game Providers: Casino game studios and sports betting data providers who deliver gaming content to our platform
• Technology Partners: Cloud hosting providers, content delivery networks (CDN), customer support platforms, email service providers
• Security Services: Fraud detection systems, DDoS protection services, cybersecurity monitoring tools

All service providers are contractually obligated to use your information only for the specific services they provide to aman77 and to implement appropriate security measures. They cannot use your data for their own purposes.

4.2 Legal and Regulatory Disclosure

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with Indonesian legal obligations, court orders, subpoenas, or government requests
• Enforce our Terms and Conditions or investigate potential violations
• Protect the rights, property, or safety of aman77, our users, or the public
• Detect, prevent, or address fraud, security issues, or technical problems
• Cooperate with law enforcement investigations into illegal activities

4.3 Business Transfers

If aman77 is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent website notice before your information becomes subject to a different privacy policy.

4.4 What We Never Share

aman77 will never:

• Sell your personal information to data brokers, advertisers, or marketing companies
• Share your information with social media platforms for targeted advertising
• Rent your contact details to third parties for spam or unsolicited marketing
• Publicly disclose your gaming activity, win/loss records, or betting patterns
• Share your information with competitors or unaffiliated gambling platforms

5. Data Security Measures

5.1 Technical Safeguards

aman77 implements industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) encryption, the same technology used by Indonesian banks
• Secure Data Storage: Personal information is stored on secure servers with restricted access controls, firewalls, and intrusion detection systems
• Password Protection: Account passwords are encrypted using advanced hashing algorithms and never stored in plain text
• Payment Security: Financial transactions are processed through PCI-DSS compliant payment gateways with tokenization to protect bank account details
• Regular Security Audits: We conduct regular penetration testing, vulnerability assessments, and security audits to identify and fix potential weaknesses
• Access Controls: Only authorized aman77 employees with legitimate business needs can access personal information, and all access is logged and monitored

5.2 Organizational Safeguards

Beyond technical measures, we implement organizational policies to protect your data:

• Employee training on data protection, privacy principles, and security best practices
• Confidentiality agreements requiring all staff to protect user information
• Background checks for employees with access to sensitive data
• Incident response procedures to quickly address any data breaches or security incidents
• Regular policy reviews to ensure compliance with evolving privacy standards

6. Your Privacy Rights

7. Data Retention

7.1 Retention Periods

aman77 retains your personal information for different periods depending on the type of data and legal requirements:

• Account Information: Retained for as long as your account is active, plus 5 years after account closure to comply with anti-money laundering regulations
• Transaction Records: Retained for 7 years after the transaction date for tax reporting and financial auditing purposes as required by Indonesian law
• KYC Documents: Retained for 5 years after account closure to comply with identity verification regulations
• Gaming Activity Logs: Retained for 3 years for dispute resolution, responsible gaming monitoring, and game integrity purposes
• Communication Records: Customer support conversations retained for 2 years for quality assurance and dispute resolution
• Marketing Preferences: Retained until you withdraw consent or request deletion

7.2 Secure Deletion

Once the retention period expires, we securely delete or anonymize your personal information using industry-standard data destruction methods. Anonymized data (stripped of all personally identifiable information) may be retained indefinitely for statistical analysis and business intelligence.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

aman77 uses cookies and similar tracking technologies to improve your experience:

• Essential Cookies: Required for core platform functionality including login, session management, security features. These cannot be disabled.
• Functional Cookies: Remember your preferences, language settings, favorite games, and customization choices.
• Analytics Cookies: Help us understand how users interact with our platform, which features are popular, and where improvements are needed.
• Performance Cookies: Monitor platform speed, load times, and technical performance to optimize user experience.

8.2 Managing Cookies

You can control cookie settings through your web browser. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain features of the aman77 platform. For more information about managing cookies, consult your browser's help documentation.

9. International Data Transfers

aman77 primarily operates within Indonesia and stores data on servers located in secure data centers. However, some of our service providers may process data in other jurisdictions. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data according to this Privacy Policy.

10. Children's Privacy

aman77 services are strictly for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. If we discover that we have inadvertently collected data from someone under the legal age, we will immediately delete that information and close the account. Parents or guardians who believe their child has provided information to aman77 should contact us immediately.

11. Changes to This Privacy Policy

aman77 reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you via email and display a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how aman77 handles your personal information, please contact our Data Protection team:

• Email: [email protected] (plain text only, not a clickable link)
• Live Chat: Available 24/7 through your account dashboard
• Customer Service: Indonesian-language support available around the clock (WIB timezone)

We will acknowledge receipt of your inquiry within 48 hours and provide a substantive response within 30 days. For urgent privacy concerns, please indicate "URGENT - Privacy Request" in your message subject line.